20 September 2017

My Notes from Professional Scrum Product Owner

I have participated in a two-day course on Product Owner. These are my notes on the course.

Day #1
  • Prioritize v.s. Order
    • There could be many priority ones, there could be only one at the top when ordering
  • Task management, I have not heard that in Scrum.
  • Change is not free, there is a cost associated with it from many different directions.
  • Agility hopefully speeds up learning
  • If no one is using your product, it is unsuccessful
  • Product Manager v.s. Product Owner (in small organizations one person)
  • Ideas
    • come with an open mind, leave your daily life outside the door, at intervals lets go grab those and bring them in!
    • "How is it in my life?" Board: To have a board for people to discuss and put ideas on how it is in their lives.
    • Lean Canvas start with a problem, give them problems or a scenario or ask them to bring one of the challenges to the table
    • Felt like you needed to have experience with Business Case to go through Lean Canvas.
  • The more we work on Sth, the more we love it.
  • Debrief
    • What was that activity/conversation about?
    • What was brought up in the conversation?
  • Measurements are not to set the goal!
  • EBMgmnt Values!
  • Time to prototype ==> innovation metrics!
  • Product Box
    • Small space
    • Everything on a box, no interactions
    • Try to sell
  • Pitch to get funded
    • Large investment
    • Interactions
    • Lots of questions
    • ROI Qs
Figure 1 - Reasons to Pursue Agility
Figure 2 - Entrepreneurial Product Owner (&why it's hard to be one)

Figure 3 - Pin the Scrum! A great facilitation tool to teach Scrum

Figure 4 - Pin the Scrum in action
Figure 5 - Scrum in a nutshell
Figure 6 - Various ways to sort requirements
Figure 7 - Product Backlog with depth (top down, left right) i.e. Story Map
Day #2
  • Debrief 
    • How those conversations usually go?
  • Stacey Matrix: 3 Pillar of product development
    • Technology
    • Requirement
    • People
  • Idea 
    • Thermostat/Temperature Exercise
    • Keep at 37C
    • What are the factors?
  • Scrum Values:
    • Courage
    • Focus
    • Commitment
    • Respect
    • Openness
  • Stories to be easily consumable by the development team!
  • Excellent PO
    • Empathetic
    • Listening
    • Goot at debate
    • Good negotiator
    • Manage up
    • Articulate well
    • Work with people (customer)
    • Say No
    • Failed before and proud of it
    • Clarify well
    • Think & say what they want
    • Able to trust people
    • Do not attack people
    • Ask Questions
    • Decisiveness
    • Critical Thinking

Figure 8 - Product Box 1

Figure 9 - Product Box 2

Figure 10 - Product Box 3
Figure 11 - Lean Canvas + Product Box 4 
Figure 12 - Lean Canvas 2

Figure 13 - Lean Canvas 3
Figure 14 - Product Backlog

12 September 2017

The Role of Empathy in Leadership

"Everything is personal", Mo started his presentation by saying that. He was supposed to talk about Leadership, Empathy, and role of one in the other.
He took us through several exercises that gave us insights into empathy. He debriefed each exercise by asking the question similar to "What would you think the other person was thinking about?". This is Mo's presentation.

These are the summary, instructions, and debrief of exercises he facilitated.

  • First Exercise 
    • Handshake
    • 30 seconds to stare at each other
  • Second Exercise
    • Tell me the truth
      • Hypothesis question, what the other person feeling?
  • Third Exercise
    • Tell me about a time you scared/failed
    • That reminds me of the time...
      • It's not about the stories but the sharing of feelings
One comment that I made was that his exercises made us to trust the person we are talking to. It will be very hard to replicate that in a work environment. 

Figure 1 - Listening without Bias
As part of being a good leader, you need to listen. The above pictures show anti-patterns of listening actively, or as he put it mindfully listening (v.s. radically listening). It is a good rule of thumb for you to be self-aware.

Figure 2 - Wheel of Emotions 
Working on your empathy, one can think of different emotions. When you become angry, ask yourself am I angry? or am I annoyed? or am I disturbed? Try this with other emotions as well. This helps you immensely in developing your empathy. You won't be able to empathize with other people if you don't know what exactly they are feeling.

This slide reminded me of my blog post about "How to Use Check-In Protocol to Incorporate Feelings in a Retrospective". I relied on different names of colors to convey the message that we need to work on our communication and be aware of it as well.

This great presentation was sponsored by Shopify and was hosted at the #TeamLeadTO group. By the end of the meetup, you could see empathy is way more personal that you thought of. You need to work very hard on it if you want to be a good leader. The exercises helped us a lot to have a conversation about not our feelings but what we believe the others are feeling, and practice our empathy toolkit!